Privacy Policy

The privacy policy describes the rules for our processing of information about you, including personal data and cookies.


1. Information general

  1. This policy applies to the www service operating at the url address: waterfall-audio.com
  2. The operator of the website and the administrator of personal data is: LEMPRO Mateusz Lembicz, Ogrodowa 13/11, 61-821 Poznań
  3. Operator’s email contact address: info@waterfall-audio.com
  4. The Operator is the Administrator of your personal data in relation to the data provided voluntarily on the Website.
  5. The website uses personal data for the following purposes:
    • Leading system comments
    • Leading conversations online chat type
    • Service inquiries By form
    • Preparation , packaging , shipping goods
    • Implementation ordered services
    • Presentation offers or information
  6. The website performs the functions of obtaining information about users and their behavior in the following manner:
    • Through data entered voluntarily in forms, which are entered into the Operator’s systems.
    • By saving cookie files in end devices.

2. Selected data protection methods used by the Operator

  1. The places where you log in and enter personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.
  2. The operator periodically changes its administrative passwords.
  3. In order to protect data, the Operator regularly makes backup copies.
  4. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

  1. The website is hosted (technically maintained) on the operator’s servers: OVH
  2. The hosting company maintains logs at the server level to ensure technical reliability. they can be subject to :
    • resources specified by the URL identifier (addresses of requested resources – pages, files),
    • time arrivals inquiries ,
    • time send answers ,
    • client station name – identification performed via HTTP protocol,
    • information about errors that occurred during the execution of the HTTP transaction,
    • URL address of the page previously visited by the user (referrer link) – in the case where the Website was accessed via a link,
    • browser information​ user ,
    • IP address information ,
    • diagnostic information related to the process of self-ordering services via the registers on the website,
    • information related to the handling of e-mail addressed to the Operator and sent by the Operator.

4. Your rights and additional information on how your data is used

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups recipients :
    • business hosting on in principle entrustment
    • couriers
    • operators postmen
    • insurers
    • banks
    • operators Payments
    • authorized employees and associates who use the data to achieve the purpose of the website
    • companies providing marketing services to the Administrator
  2. Your personal data processed by the Administrator no longer than necessary to perform the activities related to them specified in separate regulations (e.g. on accounting). In relation to marketing data, the data will not be processed for longer than 3 years.
  3. You have the right to request from the Administrator:
    • access to personal data concerning you,
    • their corrections ,
    • removal ,
    • limitations processing ,
    • and transfer data .
  4. You have the right to object to the processing indicated in point 3.2 to the processing of personal data for the purpose of pursuing legally justified interests pursued by the Administrator, including profiling, however, the right to object cannot be exercised if there are important legally justified grounds for processing, interests, rights and freedoms that override yours, in particular the determination, pursuit or defence of claims.
  5. Complaints regarding the Administrator’s actions may be lodged with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary, but necessary to operate the Service.
  7. You may be subject to automated decision-making, including profiling, for the purpose of providing services under the concluded contract and for the purpose of conducting direct marketing by the Administrator.
  8. Personal data is not transferred from third countries within the meaning of the provisions on the protection of personal data. This means that we do not transfer it outside the European Union.

5. Information in forms

  1. The website collects information provided voluntarily by the user, including personal data, if provided.
  2. The service may save information about connection parameters (time stamp, IP address).
  3. In some cases, the service may save information that facilitates linking the data in the form with the email address of the user filling out the form. In such a case, the user’s email address appears inside the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g. to process a service request or sales contact, register services, etc. Each time, the context and description of the form clearly informs what it is used for.

6. Administrator Logs

  1. Information about the behavior of users on the website may be subject to logging. This data are used for the purpose of administration service .

7. Important techniques Marketing

  1. The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, but only anonymized information. The service is based on the use of cookies on the user’s end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
  2. The Operator uses remarketing techniques that allow for matching advertising messages to the user’s behavior on the site, which may give the illusion that the user’s personal data is used to track him, but in practice no personal data is transferred from the Operator to advertising operators. Technological condition such activities are on service cookies .
  3. The Operator uses the Facebook pixel. This technology means that Facebook (Facebook Inc. based in the USA) knows that a given person registered with it uses the Service. In this case, it is based on data for which it is the administrator, the Operator does not transfer any additional personal data to Facebook. Service is based on use cookies on your device final user .
  4. The Operator applies a solution that automates the operation of the Service in relation to users, e.g. it may send an e-mail to the user after visiting a specific subpage, provided that the user has consented to receiving commercial correspondence from the Operator.

8. Information about cookies​

  1. The website uses cookies.
  2. Cookies (so-called “cookies”) are computer data, in particular text files, which are stored in the end device of the Service User and are intended for using the websites of the Service. Cookies usually contain the name of the website from which they originate, the time of their storage on the end device and a unique number.
  3. The entity that places cookies on the end device of the Website User and obtains access to them is the Website operator.
  4. Cookies are used for the following purposes:
    • maintaining the Service user’s session (after logging in), thanks to which the user does not have to re-enter their login and password on each subpage of the Service;
    • achieve the purposes set out above in the “Important Marketing Techniques” section;
  5. The Service uses two basic types of cookies: “session cookies” and “persistent cookies”. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or disabling the software (internet browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
  6. Software for browsing websites (internet browser) usually allows cookies to be stored on the User’s end device by default. Users of the Service can change the settings in this regard. The internet browser allows for deleting cookies. It is also possible to automatically block cookies. Detailed information on this subject is included in the help or documentation of the internet browser.
  7. Limitations on the use of cookies may affect some of the functionalities available on the Service’s websites.
  8. Cookies placed on the end device of the Website User may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Cookie management – how to express and withdraw consent in practice?

  1. If the user does not want to receive cookies, they can change their browser settings. We reserve that disabling the use of cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases may even prevent the use of www pages.
  2. To manage cookie settings, select the web browser you are using from the list below and follow the instructions:

Devices mobile :

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